Refund policy

1. Easy Return and Exchange:

 You have 7 days to return or exchange your product. Please ensure the item is unused and undamaged. Returns within 7 days will be accepted; otherwise, they will not be.

2. Process for Return or Exchange:

Contact our customer service team with your order number, along with photos and details of the item.
Our team will process your case promptly and guide you through the next steps.

3. Damaged or Incorrect Item:

 If you receive a damaged or incorrect item, please inform us within 24 hours. After this period, returns will not be accepted. We will take strict measures to resolve the issue.

4. Contact Us: 

For any issues or inquiries, please reach out to our team via email at contact@kstring100@gmail.com or via WhatsApp. 03171497149